We are here to make your domain name registration as easy as possible. Professional, reliable, and always here when you need us.
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Local support
For abuse complaints, please email: abuse@plr.co.uk
We will respond to you within 2 working days, and will expect to resolve your query within 7 working days.
For Nominet’s Terms and Conditions, please visit: http://www.nominet.org.uk/go/terms
We are committed to offering exceptional service – and will do all we can to make sure you’re satisfied with the products, services and support we offer.
We make it easy for our clients to do business with us:
We listen well
We communicate knowledgeably, clearly and correctly
We are made up of seamless teams working for the benefit of our clients
We solve our clients’ problems
We take ownership of our clients’ problems and see them through to resolution
We work seamlessly with third parties on behalf of our clients, because we are interested in finding solutions.
We strive to provide exceptional customer support experience, and we are aware that from time to time we may fall short. Our teams and staff are trained to take full ownership of any issues you may have, and work to resolve your queries or requests, in a timely fashion.
Should you feel at any time that we have not delivered to your expectation, please call our management team on 0208 445 1780 or email messages@plr.co.uk, and we will escalate your complaint internally to our management who will do everything possible to resolve your query.
If having escalated to our management team, you still feel that we have not dealt with your issue satisfactorily, you may address further complaints to Nominet at this address: http://www.nominet.uk/resources/complaints/
We respond within 2 working days
Resolve queries within 7 working days
For abuse complaints, please email: abuse@plr.co.uk
Our Commitment
Our aim is to provide reliable and cost-effective IT support to ensure effective and efficient use of your IT systems, thus maximising your business potential.
Understanding your needs is our first priority
We communicate knowledgeably, clearly and correctly
We are made up of seamless teams working for the benefit of our clients
We solve our clients' problems effectively and efficiently
We take ownership of our clients' problems and see them through to resolution
We work seamlessly with third parties on behalf of our clients to find solutions
Our Commitment
Our aim is to provide reliable and cost-effective IT support to ensure effective and efficient use of your IT systems, thus maximising your business potential.
Should you feel at any time that we have not delivered to your expectation, please contact our management team:
0208 445 1780
0208 445 1780
We will escalate your complaint internally to our management who will do everything possible to resolve your query.
If having escalated to our management team, you still feel that we have not dealt with your issue satisfactorily, you may address further complaints to Nominet:
Fill out the form below and our support team will get back to you as soon as possible.